The Regulation of sale of goods between companies to integrate in the production process, not governed by the application of the legal guarantee of Law 23/2003 of Guarantees in the sale of consumer goods. This law 23/2003 applies to the final consumer as an individual who should be offered the term of 2 years warranty. Given the professional nature of the product sale companies and professionals made the guarantee thereon will be variable being marked by each manufacturer.
Returning a product withdrawal (not valid for companies or professional Option)
As noted above, the Act guarantees of consumer goods products not covered for businesses and professionals, so no place to desestimiento.
In the case of final customer for this if applicable law guarantees of consumer goods so the buyer has 14 calendar days to cancel the contract without penalty and without stating any reasons as long as the product is in perfect condition both the same as that of their packaging, accessories, packaging and other elements thereof. Once made and accepted by our service department after sale the right to withdrawal or revocation under the client, we will make the return of the sums paid in a minimum period of 72 hours to a maximum of 14 days deducting the amount the costs for transport , administrative expenses and reestocking (15%). In the event that the product is no use without unsealing, without any wear in general the right of withdrawal will be accepted for lack of conformity immediately.
IMPORTANT NOTE: The customer must bear the direct cost of returning the goods